Operations Supervisor

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. 

That’s something we’re truly proud of, Work That Matters, People Who Care.

• Monday, Thursday, Friday & Saturday: 2:30 PM–11:00 PM
• Sunday: 1:30 PM–10:00 PM
• Weekends & Holidays: Required

Hourly Wage - $19.00 to $20.00 
40 Hours a week 

We are seeking an experienced Operations Supervisor to join our team at a busy outdoor shopping mall. The Operations Supervisor will oversee day-to-day cleaning operations and help ensure that all exterior and common areas of the property are maintained to a high standard.

This is an active, hands-on supervisory position in an outdoor environment. The successful candidate must be comfortable working in a variety of weather conditions, including rain, snow, cold temperatures, heat and other challenging outdoor conditions.

Janitorial or commercial cleaning supervisory experience is strongly preferred.

Key Responsibilities

• Supervise and support a team of cleaners working throughout the property.
• Assign daily tasks and ensure work is completed according to established standards.
• Monitor cleaning activities and inspect areas to ensure quality requirements are met.
• Assist with exterior cleaning, common areas, restrooms, parking areas, stairs, elevators, compactor areas and other assigned locations.
• Ensure employees are using cleaning equipment and supplies safely and correctly.
• Respond to cleaning requests, spills, garbage and other site-related needs.
• Assist with training and onboarding of new team members.
• Monitor attendance, punctuality and employee performance.
• Communicate operational issues and site concerns to management.
• Ensure all health, safety and company procedures are followed.
• Work alongside the team and assist with cleaning duties when required.
• Help maintain a safe, clean and welcoming environment for mall visitors, tenants and staff.
• Perform other duties as assigned.

Work Environment

This position is based at an outdoor shopping mall, and the majority of the work takes place throughout the exterior areas of the property.

Employees must be prepared to work in all weather conditions, including:

• Hot and humid weather
• Rain
• Snow and freezing temperatures
• Wind
• Cold weather
• Changing weather conditions throughout the shift

The position requires standing, walking and being active throughout the shift.

• Previous janitorial, commercial cleaning or facilities experience preferred.
• Previous supervisory experience strongly preferred.
• Ability to lead, motivate and support a team.
• Strong communication and organizational skills.
• Ability to work independently and prioritize tasks.
• Comfortable working outdoors for extended periods.
• Ability to work weekends and holidays.
• Reliable transportation to and from the worksite is an asset.
• Ability to safely perform the physical requirements of the position.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, reach, push, pull and lift as required.
• Ability to perform repetitive cleaning tasks.
• Ability to work outdoors in varying weather conditions.
• Ability to operate cleaning equipment safely.

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Award winning safety culture.
• Supportive team environment with room to grow together.
• Employee Referral Program.
• We are growing!
• Certified as a Great Place to Work 2025-2026!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Note, we are not accepting candidates from recruitment agencies.