Automotive Service Writer

Our client in the Automotive Services Industry is seeking a Service Writer to join their team. As a Service Writer, you will be part of the Customer Service Department supporting the Service Department. The ideal candidate will have excellent communication skills, organizational abilities, and a customer-focused mindset which will align successfully in the organization.

Job Title: Service Writer

Location: Traverse City, MI

Pay Range: $18/hr

Shift: Rotating weeks, 6:30am-3:30pm one week and 7:30am-4:30pm the next week.

What's the Job?

• Serve as the primary point of contact for customers throughout the vehicle repair and maintenance process.
• Accurately document customer concerns, prepare repair orders and estimates, and coordinate service activities.
• Communicate clearly with customers regarding service recommendations, timelines, and costs.
• Work closely with technicians and parts personnel to ensure efficient workflow and timely repairs.
• Review completed repairs with customers and process payments using various methods.

What's Needed?

• Strong knowledge of automotive systems, vehicle maintenance, and repair processes.
• Excellent verbal and written communication skills, with the ability to explain technical information simply.
• Proficiency with computers and ability to learn industry-specific service management software.
• Exceptional organizational skills with attention to detail.
• Ability to manage multiple tasks effectively in a fast-paced environment.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Chance to develop your automotive industry skills and knowledge.
• Engage in a role that values customer satisfaction and professional growth.
• Be part of a team committed to excellence and continuous improvement.
• Work in a location that fosters diversity and inclusion.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.