Oracle RMS - Tech Support Lead

@ Long Finch Technologies
Long Finch Technologieslongfinchtechnologies.com

Oracle RMS - Tech Support Lead

Richardson, Texas
Posted 1 day ago

About the job

Our company specializes in retail solutions and supports Oracle Retail products like RMS, ReSA, and ReIM. The role focuses on managing support services, projects, and customer interaction. Ideal for experienced professionals with technical and leadership skills.

Requirements

  • Experience with Oracle Retail products
  • Knowledge of Oracle SQL and PL/SQL
  • Experience with Unix Shell Scripting
  • Strong leadership and team management
  • Excellent problem-solving skills

Qualifications

  • Retail domain experience
  • Technical proficiency in Oracle technologies
  • Leadership and communication skills
  • Ability to manage projects

Full job description

Job Description:

· The resource must have solid exposure to the Retail domain, particularly Oracle Retail products such as RMS, ReSA, and ReIM, along with related technologies such as Oracle SQL, PL/SQL, ProC, and Unix Shell Scripting.

· The role involves end-to-end management of support services, including Batch support, Incident management, Problem management, Enhancements, and escalation handling. It also includes managing additional small to mid-sized projects within the Retail Accounting domain.

· The candidate should possess strong leadership and team management capabilities, excellent analytical and problem-solving skills, and strong interpersonal and communication skills to effectively interact with customers.

· Must-have skills: The resource must have solid exposure to the Retail domain, particularly Oracle Retail products such as RMS, ReSA, and ReIM, along with related technologies such as Oracle SQL, PL/SQL, ProC, and Unix Shell Scripting

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