Shift Supervisor - Burger King
@ Dorrance Burger KingShift Supervisor - Burger King
About the job
Burger King is a global fast-food chain focused on quick service and quality. As Shift Supervisor, you'll oversee daily operations, supervise team members, and ensure customer satisfaction in a dynamic environment.
Requirements
- Strong leadership skills
- Customer service experience
- Basic math proficiency
- Cash handling knowledge
- Flexibility to work evenings
Qualifications
- Previous supervisory experience
- Knowledge of food safety regulations
- Ability to work flexible hours
- Positive attitude and team motivation
Full job description
Job Description:
The Shift Supervisor at Burger King, is responsible for overseeing daily operations during their assigned shift, ensuring a positive customer experience.
Responsibilities:
* Supervise and train team members on Burger King's operational standards, policies, and procedures, including food preparation, safety, and customer service.
* Manage cash handling procedures, including opening and closing registers, conducting end-of-shift reconciliations, and preparing deposits.
* Ensure compliance with all food safety and sanitation regulations, maintaining a clean and organized restaurant environment.
* Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of ingredients and supplies.
* Address customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
* Delegate tasks and responsibilities to team members, ensuring all duties are completed efficiently and effectively.
* Assist in scheduling team members to ensure appropriate staffing levels for each shift.
* Troubleshoot operational issues and make immediate decisions to maintain smooth workflow.
* Uphold Onvo's commitment to quality service and operational standards.
Job Qualifications
* Strong leadership and communication skills, with the ability to motivate and train a team.
* Excellent customer service skills and a positive attitude.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
* Proficiency in basic math and cash handling.
* Ability to stand for extended periods and lift up to 25 pounds.
* Knowledge of food safety regulations and practices.
Disclaimer:
The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
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