Implementation Specialist

@ Gallagher

Implementation Specialist

Las Vegas, NV

Posted 2 days ago

About the job

Gallagher is a global firm that helps clients navigate complexity through consulting and risk management, promoting a culture of trust, collaboration, and growth. The Implementation Specialist supports onboarding and client service, ensuring smooth processes and positive impacts for clients and the company.

Requirements

Bachelor's degree
1 year client coordination
License required
Experience with claims management
Customer service experience

Qualifications

Knowledge of Microsoft Suite
Detail oriented
Strong communication skills
Ability to manage workflow
Team player

Full job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

The Quote Specialist supports Producers by handling quotes and RFPs for new business. Their goal is to make the quoting process faster, smoother, and more accurate, and then pass work cleanly to onboarding and implementation.

The Implementation Specialist is primarily focused on providing support to the Account Management team on activities related to on-boarding new Small Business clients.

Position Details:

Pay: $18/hr
Hours: M-F 7:00am-3:30pm
First 90 days are in office then hybrid after
Benefits Start Day 1!

How you'll make an impact

Implementation Specialist:

Support Small Business end to end Client On-Boarding Life Cycle:
Manage client business workflow
Support the client on-boarding and Client Service Life Cycle
Support on-boarding resolution of service-related issues in partnership with experienced team members
Maintain up-to-date records

Quoting Specialist:

Create and manage quotes (medical + ancillary)
Review intake forms and census data for accuracy
Build client-ready proposal spreadsheets
Help Producers with updates, changes, and questions in real time
Send completed quotes to the next team (onboarding/implementation)
Work with carriers and quoting tools like PerfectQuote

About You

Required: Bachelor's degree and 1 year minimum of client coordination and/or claims management experience. License required.

Preferred:

At least 1 year Customer Service experience.
Knowledge of Microsoft Suite (Outlook & Excel).
Detail Oriented.

#LI-KB3

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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