Product Support Trainee

@ Year Up United
Year Up Unitedyearupunited.com

Product Support Trainee

Wilkinsburg, PA
Posted 1 day ago

About the job

Year Up United offers an Education & Training internship for aspiring product support professionals, focusing on youth education, customer success, and social impact through mentorship and practical learning.

Requirements

  • Detail-oriented
  • Eager to learn
  • Support content development
  • Collaborate with teams

Qualifications

  • Passion for social impact
  • Interest in product support
  • Team-oriented
  • Good communication skills

Full job description

Year Up United is seeking Product Support Trainees for our Education & Training Internship program. In this role, you’ll learn to troubleshoot basic product issues, document user feedback, and support training content development for young adult learners. You’ll collaborate with instructors and corporate partners to improve learner experience and product adoption. Ideal candidates are detail-oriented, eager to learn, and passionate about equity and social impact. This internship offers hands-on experience, mentorship, and a pathway to careers in product support, customer success, and workforce development.
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