Valet Lead
@ Boyd GamingValet Lead
About the job
Boyd Gaming is a leading casino entertainment company in the US. The Valet Lead manages valet operations, supervises staff, handles guest issues, and ensures smooth service at the casino's valet area.
Requirements
- Experience in valet or hospitality
- Leadership and supervision skills
- Customer service experience
- Ability to manage schedules
- Attention to detail
Qualifications
- Customer-focused attitude
- Strong communication skills
- Ability to handle guest concerns
- Team management experience
- Reliable and responsible
Full job description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
• Ensures department adherence to company and departmental policies and
procedures.
• Accurately assign and verify vehicle claim tickets upon arrival and retrieval.
• Keep driveway clear of any vehicle that do not require valet assistance, clean areas
around booth, and valet area.
• Inspect vehicle and report damages that exist prior to or after parking.
• Distribute vehicle claim tickets and oversee key storage area/booth.
• Prepare weekly work schedules, and maintain employee time and attendance.
• Respond to and resolve guest concerns and complaints.
• Hire, supervise, train, evaluate job performance, and administer discipline for team
members.
• Other duties as assigned by management.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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