Bilingual Korean Fulfillment Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Hanjin Intermodal America, Inc. is a leading global supply chain company that provides essential products, services and technology to facilitate the global movement of materials. We provide our network of hubs with all the resources to ensure timely and efficient delivery of goods to their locations. Powered by a nationwide network of strategic hubs, Hanjin Intermodal America, Inc. provides seamless transportation solutions, unmatched service, and the visibility businesses need to move with confidence.

Job Summary

The Bilingual Fulfillment Coordinator supports and manages the team to successfully complete every order which may include the day-to-day inbound and outbound fulfillment operations, helping ensure customer orders, shipments, and warehouse activities are completed accurately, efficiently, and on schedule. This role provides hands-on guidance to the fulfillment team, coordinates daily priorities and workflow, monitors order progress, and works closely with warehouse operations to resolve issues as they arise.

This role combines team coordination with hands-on problem-solving. You’ll help keep the team organized, provide day-to-day guidance and training, coordinate inbound and outbound priorities, and troubleshoot shipment or fulfillment issues as they arise. In a fast-paced transportation environment, you’ll help the team adapt to changing schedules, customer requests, shipment delays, and operational challenges while ensuring work is completed accurately and efficiently.

Job Duties & Responsibilities:

● Overall support for fulfillment business process by:

○ Supporting the receipt, storage, picking, packing, and shipping of customer orders

○ Coordinating inventory movements and warehouse activities

● Prepare and process Accounts Receivable (A/R) and Accounts Payable (A/P) transactions, ensuring accurate and timely billing, invoicing, and profitability reporting

● Organize files for different customer portals and print out correct order fulfillment for warehouse operations

● Communicate with customers, vendors and domestic/oversea partner

● Excellent customer service skills with strong responsibility

● Monitor daily operational activities and support workforce planning to ensure adequate staffing levels and operational efficiency

Requirements

● Bilingual in English and Korean (Required)

● Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred

● 60% office work, 40% warehouse or logistics operations

● Experience in high level coordination, regarding shipments, tracking freight, and managing transportation documentation

● Strong organizational skills with the ability to manage multiple shipments, deadlines, and priorities simultaneously

● Proficient verbal and written communication skills with a customer-service-oriented approach in English and Korean (due to our customers)

● Proficiency in Microsoft Office Suite & Google Suite applications

● Commitment to maintaining precise documentation and ensuring data accuracy across operational processes