Desktop Support Engineer - 2nd shift

@ SpikeIT Global Solutions, Inc.
SpikeIT Global Solutions, Inc.spikeitglobalsolutions,inc..com

Desktop Support Engineer - 2nd shift

New Jersey, United States
Posted today

About the job

Our company provides IT support solutions. We seek a Desktop Engineer for 2nd shift, providing Level 1 & 2 support across hardware, software, and network systems. Located in Newark, NJ, this role involves troubleshooting and customer service in a dynamic environment.

Requirements

  • 4-6 years experience or college degree
  • Windows AD, Office 365, DHCP, DNS
  • Ticketing, asset management, vendor coordination
  • Customer service and communication skills

Qualifications

  • Strong communication skills
  • Customer-focused attitude
  • Ability to troubleshoot hardware/software
  • Available Saturday and holidays

Full job description

Company Description

Job Description

We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ.

You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.

Requirements:

  • 4–6 years’ experience or college degree
  • Windows AD, Office 365, DHCP, DNS, LAN/WAN
  • Ticketing system, asset management, vendor coordination
  • Strong customer service and communication skills
  • Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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