The role of the Certified Mobility Consultant (CMC) entails overseeing sales, optimizing gross profit margins, nurturing customer and vendor partnerships, and cultivating a deep understanding of the competitive market landscape. Through their efforts, the Certified Mobility Consultant significantly influences WMK Inc., operating as MobilityWork , in terms of expanding market presence, enhancing product offerings, increasing sales figures, and adapting to market dynamics.
Responsibilities:
- Completely know inventory status of in-stock and on-order vans, including targeted or over-age inventory in software system.
- Treat all customers in an enthusiastic, courteous, and helpful manner. Strive for complete customer satisfaction at all times.
- Prepare and provide quotes for prospects in a complete, accurate, and timely manner.
- Complete all paperwork accurately and quickly, as defined by branch policies and procedures.
- Comply with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc.
- Understand selling and utilize the selling process, following the established sales systems. Effectively sell all products and services, as required by the General Manager.
Qualifications:
- High school diploma or GED required.
- Valid Drivers License
- Ability to plan, direct and control the activities of others.
- Excellent customer service skills and experience is required.
- Solid verbal, written, and interpersonal communication skills are required.