Info Desk Representative PD- Guest Services -PER DIEM VARIED SHIFTS **MUST TRAVEL TO MULLICA HILL, VINELAND, AND ELMER**
@ Inspira HealthInfo Desk Representative PD- Guest Services -PER DIEM VARIED SHIFTS **MUST TRAVEL TO MULLICA HILL, VINELAND, AND ELMER**
About the job
Hospital guest services position; assist visitors with directions and wheelchair, maintain lobby, communicate professionally, ensuring safety and quality. Must travel between Vineland, Mullca Hill, and Elmer. Per diem, varied shifts, college preferred, 3-5 years hospital/customer service experience preferred.
Requirements
- Customer service experience
- Excellent communication skills
- Bilingual preferred
- Proficient in Microsoft Office
Qualifications
- High School Diploma or equivalent
- Hospital or customer service experience
- College education preferred
- Able to travel as needed
Full job description
MAJOR FUNCTION :
Assists all patients and visitors at the main entrance to the hospital. Assists all patients and visitors with directions and wheelchair assistance as needed. Maintains Guest Services procedures, objectives, and quality and safety standards. Maintains lobby area. Communicates professionally & diplomatically with patients, families, visitors and staff.
QUALIFICATIONS :
Education & Experience:
- High School Diploma or equivalent required, college education preferred.
- 3-5 years hospital employment or customer service experience preferred.
Certification/Licensure:
- N/A
Knowledge & Skills:
- Excellent verbal and written communication skills.
- Proficient in Microsoft office Word, Excel, Outlook and Teams.
- Computer skills.
- Bilingual preferred.
| Physical Requirements: N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly (>80%) | |||||
| Lifting <20lbs | O | Standing | F | Sitting | F |
| Lifting 20-50lbs | N | Climbing | N | Kneeling | O |
| Lifting>50lbs | N | Crouching | O | Reaching | O |
| Carrying | O | Hearing | C | Walking | F |
| Pushing | O | Talking | C | Vision | C |
| Environmental Conditions: | |||||
| Noise | F | Varied Temperatures | F | Cleaning Agents | O |
| Noxious odors | O | Patient Exposure | F | Operative Equipment | N |
BENEFITS INFORMATION:
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