Senior Claims Examiner, Workers' Compensation
@ GallagherSenior Claims Examiner, Workers' Compensation
About the job
Gallagher helps clients face risk confidently with innovative tools, data analytics, and a team-driven culture. As a Senior Claims Examiner, you will navigate complex claims, mitigates risks, and enhances client satisfaction, making a meaningful impact in workers' compensation. Location: California.
Requirements
- High school diploma
- 5 years claims experience
- Licensed or able to obtain licenses
- Knowledge of industry standards
- Computer experience
Qualifications
- Bachelor's degree preferred
- Critical thinking skills
- Strong negotiation ability
- Excellent communication skills
- Ability to resolve complex issues
Full job description
Overview
How you'll make an impact
In this role, you’ll manage Workers' Compensation indemnity claims, ensuring they’re handled with care and precision. You’ll oversee complex claim issues, leveraging your expertise in litigation management and lien resolution to achieve fair outcomes. Your day-to-day will involve maintaining accurate claim diaries, updating reserves, and ensuring timely reporting to key stakeholders. You’ll also collaborate with legal teams, identify opportunities for subrogation, and work closely with clients to maintain satisfaction.
Additionally, you’ll:
- Prepare and attend file reviews to ensure claims are progressing effectively.
- Negotiate settlements and resolve outstanding liens.
- Monitor and guide defense attorneys to achieve optimal outcomes.
- Ensure compliance with all regulatory requirements and deadlines.
About You
Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software.
Preferred: Bachelor's degree preferred.
Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.
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