IT Applications Analyst III-Epic Ambulatory
@ Hackensack Meridian HealthIT Applications Analyst III-Epic Ambulatory
About the job
Hackensack Meridian Health improves lives through healthcare innovation. The Applications Analyst III role supports IT solutions, mentors staff, and ensures system functionality. Hybrid work, competitive benefits, and a focus on community health are key. Join us to advance healthcare technology.
Requirements
- IT experience in healthcare or related field
- Epic certification (e.g., Prelude, Cadence)
- Strong documentation skills
- Effective communication skills
- Ability to work independently
Qualifications
- Bachelor's degree or 4 years experience
- Minimum 3 years IT experience
- Proficient in Word, Excel, Outlook
- Self-directed and effective time management
- Effective collaborator
Full job description
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Applications Analyst III gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works with little or no supervision and acts as a resource for lower level Application Analysts.
This position is hybrid.
Responsibilities
A day in the life of a Applications Analyst III at Hackensack Meridian Health includes:
- Ability to effectively share knowledge with and mentor lower level Application Analysts.
- Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
- Assists in the coordination of end user support activities.
- Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
- Provides go-live support for users on new applications, modules, and functionality.
- Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
- Analyzes business/clinical needs and requirements.
- Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
- Evaluates the operational workflow that is applied to the system.
- Creates system specifications from user requirements.
- Creates test plans and tests new systems, version upgrades, and any system modifications.
- Documents all outcomes of testing. Reviews lower level Application Analyst's test plans and documented outcomes for consistency and thoroughness.
- Responsible for application implementation, troubleshooting, and support.
- Presents oral and written communications to project teams and other departments.
- Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
- Updates system, operational, and department documentation.
- Recommends areas for process improvements.
- Provides on-call support for applications.
- Provides input into policy and procedure redesign.
- Functions as a preceptor for new staff in the department.
- Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree or equivalent (4) years of experience.
- Minimum of 3 (7 if no degree) years of IT experience, preferably in healthcare or related field OR 2 (4 if no degree) years of IT experience and 2 (4 if no degree) years of clinical experience.
- Possesses comprehensive knowledge of subject matter.
- Works independently and effectively manages time with little or no supervision.
- Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
- Creates and maintains clear, concise documentation.
- Collaborates with other team members across the department.
- Demonstrates self-direction.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's degree.
Licenses and Certifications Required:
- Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!