Service Technician

@ LE014 Greenway Equipment, Inc.
LE014 Greenway Equipment, Inc.le014greenwayequipment,inc..com

Service Technician

Blytheville, AR
Posted 3 days ago

About the job

Greenway is committed to growth, education, and competitive benefits. The Service Technician performs diagnostics, repairs, and maintenance on John Deere equipment, supporting excellent customer service.

Requirements

  • Experience with mechanical systems
  • Ability to diagnose issues
  • Knowledge of hydraulic and electrical systems
  • Computer skills for diagnostic tools
  • Ability to work extended hours

Qualifications

  • High School Diploma or GED
  • Experience with John Deere equipment
  • Positive attitude and customer focus
  • Ability to operate diagnostic tools

Full job description

Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.

The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Job Description

Overview
The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.
 

Responsibilities

  • Performs diagnostics and repairs on John Deere equipment.

  • Performs repairs in the field as required.

  • Develop a thorough understanding of all technology offerings.

  • Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.

  • Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.

  • Follows all safety rules and regulations in performing work assignments.

  • Prepares all reports and forms required in conjunction with work assignments.

  • Will maintain current product knowledge of John Deere and competitive products.

  • Maintains condition of vehicles, inventory, tools and equipment.

  • Mentors Service Technician Apprentices and junior Service Technicians.

Qualifications

  • Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.

  • Experience using special tools and following Technical Manual procedures.

  • Ability to diagnose technical issues.

  • Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.

  • Positive attitude and a desire to deliver an exceptional customer experience

  • Excellent skills in operating vehicles and equipment used for diagnostic purposes.

  • Positive attitude and a desire to deliver an exceptional customer experience.

  • High School Diploma, GED, or equivalent experience.

  • Ability to work extended hours and weekends.

Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.  

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. 

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