Front Office - Patient Care Coordinator

@ U.S. Physical Therapy
U.S. Physical Therapyu.s.physicaltherapy.com

Front Office - Patient Care Coordinator

Tolland, CT
Posted today

About the job

Integrated Rehabilitation Services improves lives through innovative rehab care. We focus on personalized treatments to empower individuals with disabilities for better independence and quality of life.

Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Proficient in Word or Excel
  • Detail-oriented
  • Time management skills

Qualifications

  • Medical receptionist experience preferred
  • Team player attitude
  • Energetic and organized
  • Availability for full/part-time work

Full job description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission: Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.


  • Greeting patients and providing outstanding customer service
  • Coordinating the care for each patient from initial evaluation to discharge
  • Answering phones
  • Electronic scheduling
  • Data entry
  • Verifying current personal and financial information
  • Maintaining patient charts and electronic medical records
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned

  • High school degree or equivalent
  • Excellent in-person and phone customer service
  • Proficient in Word or Excel
  • Close attention to detail
  • Great time management and organizational skills 
  • Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
  • Team player attitude and energetic with a focus on excellent customer service
  • Previous experience working in a medical receptionist role is preferred but not required.

  • Competitive compensation
  • Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive
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