Patient Access Representative II

@ Sutter Bay Hospitals
Sutter Bay Hospitalssutterbayhospitals.com

Patient Access Representative II

Posted 1 week ago

About the job

Sutter Lakeside Hospital seeks Patient Access Representatives to greet and register patients, ensure financial clearance, and enhance patient experience at a reputable healthcare organization. The role offers full-time hours, benefits, and opportunities to serve the community.

Requirements

  • 1 year relevant experience
  • High school diploma or equivalent
  • Customer service skills
  • Ability to verify patient info

Qualifications

  • Relevant experience
  • Strong communication skills
  • Customer focus
  • Adaptability in healthcare setting

Full job description

We are so glad you are interested in joining Sutter Health!

Organization:

SLH-Sutter Lakeside Hospital

Position Overview:

Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.

Job Description:

EDUCATION:
  • Equivalent experience will be accepted instead of the required degree or diploma.
  • HS Diploma or equivalent education/experience


TYPICAL EXPERIENCE:

  • 1 year of recent relevant experience.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.23 to $40.92 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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