Senior Solution Consultant

@ Contentsquare

Senior Solution Consultant

Posted 1 month ago

This job is still taking applications, but it's been up a while.

About the job

Contentsquare is a global experience analytics platform company helping organizations understand customer online journeys. The Solutions Consultant plays a key role in demonstrating product value and advising clients on digital experience strategies, blending analytics with storytelling.

Requirements

5+ years SaaS experience
3+ years pre-sales or consulting
Web and app tech proficiency
Data collection and architecture
Strong communication skills

Qualifications

Experience in analytics or MarTech
Willing to travel up to 30%
Educational background in related field
Proven problem-solving ability
Customer-focused mindset

Full job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

Contentsquare is seeking a Senior Solutions Consultant to join our Americas-based team. As a trusted advisor throughout the sales cycle, the Senior Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.

What You'll Do:

Design and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences
Lead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain
Own and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value
Partner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey
Advise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights
Engage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices
Scope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes
Stay sharp on industry trends and product updates to act as a trusted domain expert internally and externally
Share product feedback and emerging requirements from the field with Product and Engineering to influence roadmap
Serve as a mentor and thought leader across the SC team—sharing best practices, participating in enablement, and elevating the overall craft

Who You Are:

You have deep curiosity about customer behavior, user experience, and data-driven storytelling
You love giving a demo that inspires and leaves your audience with no doubt about the value you deliver
You bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways
You thrive in fast-paced, highly collaborative environments and enjoy building new playbooks
You value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale

Minimum Qualifications:

5+ years of experience in enterprise SaaS, including 3+ years in pre-sales, solution consulting, or technical sales
Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies
Strong technical proficiency in web and app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)
Familiarity with data collection strategies, privacy regulations, and integration architectures
Outstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences
Experience with structured sales methodologies like Command of the Message and MEDDPICC
Willingness to travel up to 30% depending on client and field needs

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Lifestyle allowance

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Won BuiltIn Best Places To Work 2026!

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

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