Enterprise Atlassian Engineer
@ Accenture Federal ServicesEnterprise Atlassian Engineer
About the job
Accenture Federal Services helps the US government with innovative tech solutions. We seek a Senior Atlassian Engineer to manage enterprise Jira, Confluence, and Crowd for security-focused national security missions.
Requirements
- Active Top Secret clearance
- 5+ years supporting enterprise IT
- Experience with Jira, Confluence, Crowd
- Familiarity with Linux, databases
- Strong stakeholder communication
Qualifications
- Support federal high-security environments
- Agile/SAFe experience
- Ability to operate onsite DC
- Experience with compliance audits
- Plugin and automation management
Full job description
The work:
Join Accenture Federal Services as an Enterprise Atlassian Engineer, supporting enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives. You’ll drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations. Triage and resolve support tickets—from access requests to advanced configuration changes. Improve workflows, fields, dashboards, reports, templates, and permission models. Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks. Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations. You will run platform operations: upgrades, patches, deployments, backups, logging, and monitoring. Support compliance needs, including ATO documentation, audits, and configuration baselines.
What You Bring:
- Active Top Secret clearance.
- Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems.
- Hands on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management.
- Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance.
- Strong written and verbal communication; excels in stakeholder engagement and cross‑team collaboration.
- Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
- Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
- Ability to work onsite in Washington, DC (5 days/week).
Bonus Skills:
- Experience in federal/high security or multi enclave environments.
- Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
#clearancejobs
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
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