Patient Access Representative
@ SLELS Saint Luke's East HospitalPatient Access Representative
About the job
The hospital provides healthcare services, and this role focuses on collecting patient info, verifying insurance, and managing payments efficiently and professionally.
Requirements
- Experience with insurance verification
- Strong computer skills
- Excellent communication skills
- Ability to multitask in fast-paced environment
Qualifications
- Less than 1 year experience
- Customer service skills
- Attention to detail
- Critical thinking abilities
Full job description
Job Description
This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Job Requirements
Applicable Experience:
Less than 1 year