Shift Leader

@ Insomnia Cookies
Insomnia Cookiesinsomniacookies.com

Shift Leader

Posted 13 months ago

This job is still taking applications, but it's been up a while.

About the job

Insomnia Cookies is a bakery known for late-night delivery, with 300+ stores globally. The Shift Leader oversees operations, provides customer service, and supports team growth in a fun, fast-paced environment.

Requirements

  • At least 1 year of customer service
  • Point of Sales experience
  • Strong communication skills
  • Outgoing and friendly attitude
  • Ability to lift 40 lbs

Qualifications

  • Legally eligible to work in US
  • Must be 18+ years old
  • Detail-oriented and results-driven
  • Leadership ability and motivation skills
  • Food safety knowledge preferred

Full job description

As a Shift Leader at our WWU store located at 230 36th St, Bellingham WA 98225, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!


OUR SWEET SHIFT LEADER PERKS:

•         Starting pay rate range of $18.00 - $18.25/hr. 

•         1 hr of paid vacation for every 50 hours worked and 1 hour of paid sick time off for every 40 hours worked

•         Flexible part-time work schedules

•         Pet insurance for your furry loved ones

•         Job stability with a rapidly growing and reputable company

•         Achievable growth/promotion opportunities

•         You get to work in a fun, exciting team environment

•         Employee discount and FREE cookies with every shift!


WHAT WILL I DO AS A SHIFT LEADER?

•         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

•         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

•         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

•         Support and work alongside the Cookie Crew

•         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

•         Manage cash handling and deposits


DESIRED SKILLS/EXPERIENCE:

•         At least 1 year of working experience in a customer service focused role

•         Point of Sales systems experience

•         Outstanding communication, time management, and people skills

•         Outgoing/friendly/patient

•         Detail focused and results-oriented

•         Ability to lead-by-example and motivate others

•         Ability to lift up to 40 lbs.

•         Legally eligible to work in the United States

•         Must be 18 years or older to be employed

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

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