Restaurant General Manager
@ SSPRestaurant General Manager
About the job
Join SSP America at Newark Liberty Airport as a Restaurant General Manager, overseeing full-service dining, team development, and operational excellence in a fast-paced airport environment.
Requirements
- 3+ years restaurant GM experience
- P&L management
- Full-service restaurant background
- MS Office and POS familiarity
- Conflict management skills
Qualifications
- Bachelor's or Associate degree preferred
- Excellent communication skills
- Ability to prioritize tasks
- Experience in fast-paced settings
- Leadership capability
Full job description
Newark Liberty International Airport (EWR) | Smokehouse and Felina
Join Our Team and Take Your Career to New Heights!
- Competitive salary: $85,000 / year
- Quarterly Bonus Opportunities + Annual Super Bonus
- 401(k) Plan with company match
- Comprehensive Medical Benefits
- Career development and advancement opportunities in a fast-paced, dynamic airport environment
What You'll Do:
As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. Your responsibilities will include:
- Overseeing full-service restaurant and coffee shop operations at EWR Airport
- Managing and developing a high-performing team through effective training and coaching
- Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies
- Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts
- Upholding company values while fostering a culture of collaboration and growth
This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.
- Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
- Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
- Bachelor’s or Associate degree preferred (or equivalent coursework).
- Experience in full-service restaurants is required.
- Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
- Excellent verbal and written communication skills, including presenting to diverse audiences.
- Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.
Why Join Us?
At EWR Airport, we’re more than just a team - we’re a family. You’ll have the opportunity to make a meaningful impact, grow your career, and thrive in an exciting, ever-changing environment.
Ready to Take Off with Us?
Apply today to become part of our mission to deliver outstanding dining experiences to travelers from all over the world.
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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