Support Professional
@ Lutheran Social Services of WI & Upper MISupport Professional
About the job
Lutheran Social Services of WI & Upper MI offers supportive residential programs for adults with mental health or addiction issues, focusing on recovery, crisis de-escalation, and skill-building in a safe environment. Join our team to make a meaningful difference.
Requirements
- High School Diploma or GED
- Experience in crisis or mental health
- Reliable transportation
- Pass background checks
Qualifications
- Valid driver’s license (preferred)
- College credits in social work
- Team-oriented attitude
- Compassionate nature
Full job description
Adult Residential Support Professional – 3rd Shift
Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.
Schedule: Full-Time | 3rd Shift | 10:00 PM – 6:00 AM | 40 Hours/Week
Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!
About Grandstone/Eastwood
Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.
Key Responsibilities
De-escalate crisis situations using non-restrictive techniques
Support clients in group living, home, or community settings
Maintain confidential records and track client progress
Facilitate recovery-focused group activities and curriculum
Transport clients to appointments and community services
Assist with medication administration and basic healthcare needs
Promote independence through skill-building and resource connection
Participate in staff meetings, training, and community advocacy
Support clients during recreational and educational activities
Uphold healthy boundaries and safety-focused decision-making
Perform household duties such as grocery shopping and light cleaning
Perks & Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Free CCS Training
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution Option
Employee Assistance Program
Service Awards & Recognition
Public Service Loan Forgiveness (PSLF) Eligibility
Qualifications
High School Diploma or GED required
Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services
Valid driver's license preferred
Reliable transportation required
Must pass background, caregiver, and medical checks
LSS is an Equal Opportunity Employer (EOE).
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