Treatment Coordinator / Front Desk

Wizdom Dental | Skillman, NJ
Pay: $28–$30/hour (based on experience)
Schedule: Full-time | No Weekends

At Wizdom Dental, we're a friendly, judgment-free practice that puts patients first—and we bring that same energy to our team. We're looking for an experienced Treatment Coordinator / Front Desk team member who is passionate about creating an outstanding patient experience while helping grow our practice.

About the Role

This is a high-impact, patient-facing position that plays a key role in the success of our practice. You'll be responsible for guiding patients through their treatment plans, maximizing case acceptance, managing the schedule, and ensuring a smooth and welcoming front office experience. You'll work closely with our doctors, clinical team, and leadership to improve patient flow, communication, and overall office performance.

Responsibilities

• Present treatment plans and educate patients on recommended care
• Increase treatment acceptance through clear communication and follow-up
• Coordinate patient scheduling to maximize doctor and hygiene productivity
• Answer phones, respond to patient inquiries, and manage appointment confirmations and recalls
• Verify insurance benefits and explain coverage to patients
• Coordinate billing, patient payments, and financial arrangements
• Deliver a warm, professional front desk experience throughout every patient visit
• Collaborate with doctors and the clinical team to improve patient flow and office efficiency
• Assist with community outreach and social media initiatives as needed

Qualifications

• Minimum 2 years of experience as a Dental Treatment Coordinator, Dental Front Desk, or Dental Receptionist
• Knowledge of dental procedures, terminology, and insurance verification
• Experience discussing treatment plans and financial arrangements with patients
• Strong customer service, communication, and relationship-building skills
• Excellent organizational and multitasking abilities
• Reliable, detail-oriented, and team-focused
• Experience with Oryx dental software is a plus

Compensation & Benefits

• Competitive pay: $28–$30/hour, based on experience
• No weekends
• Wednesday half-days
• Dedicated lunch hour
• Two weeks of paid time off
• Discounted dental care for you and your immediate family
• Modern technology and efficient office systems
• Supportive, collaborative team environment
• Opportunities for professional growth and development

If you're an organized, motivated professional who enjoys helping patients move forward with their care while contributing to a positive team culture, we'd love to meet you. Apply today and become part of the Wizdom Dental team!

Apply today and become part of the Wizdom Dental team!

Benefits:

Dental, PTO

Compensation:

• $25-$30/hour