Customer Service Coordinator

@ Wegmans Food Markets
Wegmans Food Marketswegmansfoodmarkets.com

Customer Service Coordinator

Posted 1 day ago

About the job

Wegmans offers growth, flexible schedules, great benefits, and a proud company culture. This role focuses on customer service, team support, and store flow management for a positive shopping experience.

Requirements

  • Customer service experience

Qualifications

  • Outgoing personality
  • Leadership skills
  • Excellent communication
  • Age 18+
  • Available weekends

Full job description

Location:

675 Alberta Drive Amherst, NY 14226

  

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Full time

  

Pay Range:

$17.50 - $18 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. 

Job Description:

In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!

What will I do?

  • Proactively approach customers, assist them in locating products, and answer any questions they have
  • Promptly respond to assist cashiers to meet customer needs quickly and efficiently
  • Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time

Required Qualifications

  • Customer service experience

  

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