Servicing Carrier Team Technician

@ Arbella Service Company, Inc.
Arbella Service Company, Inc.arbellaservicecompany,inc..com

Servicing Carrier Team Technician

Quincy, MA
Posted 2 days ago

About the job

Arbella is an insurance company offering a benefits-rich environment. This role focuses on processing policy transactions, reviewing submissions, and supporting agents in the Residual market, emphasizing accuracy and customer service.

Requirements

  • Attention to detail
  • Good time management
  • Customer service skills
  • Communication skills
  • Knowledge of auto helpful but not required

Qualifications

  • Relevant experience preferred
  • Ability to research information
  • Strong organizational skills
  • Good interpersonal skills

Full job description

This position is responsible for the processing of all transactions related to the policies placed in the Commonwealth’s Residual (pool) market and the servicing to the agents with regard to that business.

​Key Responsibilities:

  • Review of submissions for eligibility and completeness
  • Entry of submissions and other transactions to either the e-app or policy administration system
  • Issuance of the least complex submissions
  • Research of driver and vehicle information for validity using Atlas and other related sources
  • Correction of RMV errors
  • Research and correction of the less complex CAR error reports
  • Renewal updating on system referrals
  • Communication with agents 

Requirements:

  • Strong attention to detail and good time management skills
  • Sound customer service and communication skills
  • Some knowledge of commercial auto helpful but not required

Our current reasonable and good faith estimate of the annual hourly wage range for this position is approximately $52,000 ($27.59 an hour) - $58,000 ($30.77 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. 


Please note: The advertised pay range is not a guarantee or promise of a specific wage


Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.


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