Fire Suppression Service Technician
@ Johnson ControlsFire Suppression Service Technician
About the job
Johnson Controls leads in thermal management, building systems, energy efficiency, and decarbonization, serving data centers, healthcare, and more. The role focuses on servicing fire suppression systems, troubleshooting, and customer support to ensure safety and compliance.
Requirements
- Excellent communication skills
- Organizational skills
- Customer service experience
- Troubleshooting ability
- PC skills (Windows, Excel, Word, Outlook)
Qualifications
- Valid US driver's license
- Manufacturer certifications (preferred)
- Experience with fire suppression systems
- Problem-solving skills
Full job description
Job Description
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do
Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals. Manage daily service call, customer activity and program system products.
How you will do it
Assist customers with all questions and concerns in a timely and professional manner.
Participation in an on-call rotation for Emergency Service.
Performs inspections of Suppression Gas Systems based on contract requirements.
What we look for
Required
Excellent communication and organizational skills
Outstanding Customer facing service and problem-solving skills
PC Skills including Microsoft Windows, Excel, Word, and Outlook Preferred Qualifications
Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem
Valid US drivers license
HIRING HOURLY RANGE: $20-$26 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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