Lab Client Services Specialist
@ Intermountain HealthIntermountain Healthintermountainhealth.com
Lab Client Services Specialist
Millcreek, UT
Posted today
About the job
Intermountain Health aims to provide top-quality, patient-focused healthcare. The Lab Client Services Specialist acts as a liaison, managing test orders, specimen handling, results, data integrity, and supporting compliance and quality standards.
Requirements
- Excellent communication skills
- Experience with LIS/EMR systems
- Knowledge of laboratory processes
- Customer service background
Qualifications
- High school diploma or GED
- Prior lab or healthcare experience
- Attention to detail
- Ability to work collaboratively
Full job description
Intermountain Health seeks a Lab Client Services Specialist to support high-quality, patient-centered laboratory services. In this role, you will serve as the key liaison between providers, clinics, hospitals, and the laboratory, ensuring accurate test ordering, specimen handling, and timely result reporting. Responsibilities include answering client inquiries, resolving order and result issues, coordinating with lab and clinical teams, maintaining data integrity in LIS/EMR systems, and supporting quality and compliance standards. You will contribute to process improvements, uphold service-level expectations, and reinforce a culture of compassion, collaboration, and continuous improvement.
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