IT Technician

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout involving laptop and mobile device upgrades and deployments.

Roles and Responsibilities

• Assist with laptop and mobile device upgrades, deployments, and replacements.
• Prepare, configure, and test laptops, smartphones, and related IT equipment.
• Install required software, applications, updates, and security configurations.
• Perform basic troubleshooting for hardware, software, and connectivity issues.
• Maintain accurate records of deployed, replaced, and assigned devices.
• Support device setup, data migration, and user onboarding as required.
• Follow IT deployment procedures, security standards, and project guidelines.
• Escalate complex technical issues to senior IT support teams.
• Provide professional and timely support to end users during the rollout.

Required Qualifications

• Entry-level IT experience, internship, or relevant technical training.
• Basic knowledge of Windows laptops, mobile devices, and common IT applications.
• Understanding of basic hardware and software troubleshooting.
• Good communication and customer service skills.
• Ability to follow technical instructions and deployment procedures.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to handle and deploy IT equipment safely and efficiently.