Human Resources Service Center Specialist - (Contract 6 mos)
@ GallagherHuman Resources Service Center Specialist - (Contract 6 mos)
About the job
Gallagher is a global leader in insurance, risk management, and consulting. The HR Specialist role focuses on providing high-touch employee support, onboarding, and database maintenance, fostering an inclusive culture and growth.
Requirements
- 2+ years HR experience
- Proficient in MS Office
- Experience with HR systems
- Customer service skills
- Strong communication skills
Qualifications
- High school diploma required
- Quick learner of new tools
- Adaptability to change
- Critical thinking abilities
- Interpersonal skills
Full job description
Overview
We are seeking an HR Specialist to join a specialized team focused on delivering a high-touch, "white-glove" employee experience. In this role, you will serve as a key point of contact for employees, providing exceptional support and guidance throughout their employment journey, particularly during onboarding and integration activities.
Position Details
- Contract Length: Up to 6 months
- Location: Hybrid in Rolling Meadows, IL (2 days onsite per week)
- Schedule: Monday through Friday, 9:00 AM - 5:00 PM CT
- Equipment: Company-provided equipment; reliable high-speed internet required
How you'll make an impact
- Serve as the primary HR contact for newly acquired employees, delivering personalized support and guidance.
- Respond to employee inquiries via phone and ticketing systems, ensuring timely and accurate resolutions.
- Facilitate onboarding activities and support employees through a seamless transition into the organization.
- Assist with questions related to HR policies, benefits, and integration processes.
- Partner with cross-functional teams to ensure a consistent and positive employee experience.
- Maintain accurate and confidential employee records within Oracle HR systems.
- Provide administrative and clerical HR support as needed.
- Coordinate pre-employment and onboarding activities, including background checks, I-9 verifications, and related documentation.
- Prepare reports, communications, and employee-related documentation.
- Manage service tickets and ensure adherence to established service level agreements (SLAs).
- Support additional HR projects and responsibilities as assigned.
About You
Required: Minimum of 2 years of experience in position or specialization, supporting HR programs and processes. Minimum of high school diploma. Must have basic knowledge of Microsoft Office suite, including Outlook. Must have prior experience completing transactions in HR Systems.
Preferred:
Behaviors: Aptitude for technology and process improvement. Comfortable with learning new technology and tools. Able to adapt to changing requirements and environment. Outstanding customer service and interpersonal skills. Good judgment and critical thinking required.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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