Dispatcher

@ AAA Service Network
AAA Service Networkaaaservicenetwork.com

Dispatcher

Brighton, MI
Posted today

About the job

AAA Service Network, since 1976, specializes in electrical, plumbing, heating, and air services. We focus on growth, development, and retention, offering a full-time dispatch role to coordinate service calls and enhance customer satisfaction.

Requirements

  • Scheduling experience
  • Customer service skills
  • Communication skills
  • Organizational skills

Qualifications

  • High school diploma
  • Ability to multitask
  • Reliable, responsible
  • Team-oriented

Full job description

AAA Service Network is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1976. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.

As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

Apply for more details!

We offer:

  • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
  • 401(k) retirement with company match
  • Weekly pay with incentives and bonuses
  • Company events & parties for individuals & families
  • Holiday pay, vacation pay, & paid time off
  • Paid training
  • And so much more...

There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you!

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