Event Manager

@ Andy Frain Services
Andy Frain Servicesandyfrainservices.com

Event Manager

Dallas, TX
Posted 1 day ago

About the job

Andy Frain Services seeks a detail-oriented Event Manager to lead event operations at Dallas sports and entertainment venues, focusing on safety, guest experiences, staff leadership, and compliance across event days including evenings, weekends, and holidays.

Requirements

  • Strong leadership skills
  • Experience with event operations
  • Staff supervision skills
  • Safety and risk management
  • Excellent communication

Qualifications

  • Prior event management experience
  • Ability to work flexible schedule
  • Knowledge of safety protocols
  • Team leadership qualities

Full job description

About the Role
Andy Frain Services is seeking a driven, detail-oriented Event Manager to assist in leading event operations across our premier Dallas-area Sports & Entertainment (S&E) venues with primary focus at Fair Park/State Fair of Texas.

In this role, you will work directly alongside the Account Manager to oversee event day operations, lead front-line security personnel and supervisors, and deliver exceptional safety and guest experiences for every fan, promoter, sponsor, and vendor.
Work Schedule Note: This position requires flexibility to work a dynamic, event-driven schedule including evenings, weekends, and holidays based on venue calendars.

Compensation & Benefits
  • Competitive Salary: Commensurate with experience
  • Time Off: Paid Time Off (PTO)
  • Health & Wellness: Comprehensive Medical, Dental, and Vision insurance options
  • Retirement: 401(k) retirement savings plan
  • Career Advancement: Leadership development and professional growth within a nationally recognized industry leader
Key Responsibilities
Event Operations & Venue Leadership
  • Serve as the operational lead for smaller events, Event Orders (EOs), and concurrent venue dates across Dallas locations.
  • Supervise event-day execution, ensuring client security needs and account standards are fully met.
  • Lead staff sign-in/sign-out processes and coordinate accurate post-event payroll, time processing, and billing data.
  • Act as the primary lead or step in for the Account Manager in their absence.
Staffing, Onboarding & Development
  • Assist with the onboarding, training, scheduling, and distribution of event-day staff and supervisors.
  • Deliver pre-event briefings and address large groups (ranging from small teams to 600+ personnel).
  • Evaluate monthly event metrics, staff performance, and employee performance indicators (call-offs, attendance, counseling notes).
  • Coach, mentor, and guide supervisors and staff through personnel issues in accordance with company policy.
Logistics & Equipment Management
  • Manage the storage, distribution, maintenance, and tracking of venue radios, scanners, and ISS devices.
  • Prepare operational materials, shift rosters, and briefing documentation for event-day supervisors.
  • Submit formal equipment and supply requests 45 days in advance of operational needs.
Risk Management, Safety & Client Relations
  • Proactively identify and mitigate safety risks for guests, staff, and venue assets.
  • Meet regularly with venue clients to address security, emergency preparedness, and site safety protocols.
  • Ensure strict adherence to Federal and State OSHA, fire, and safety regulations.
Show full description

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