Owner Relations Manager

Owner Relations Manager

A leading property management company is seeking a Short-Term Rental Owner Relations Manager to serve as the trusted partner for homeowners. In this relationship-driven role, you’ll ensure properties are expertly managed, profitable, and consistently meet high standards. This is a unique opportunity to build meaningful connections while shaping the owner experience in a growing segment of the hospitality industry.

Owner Relations Manager Benefits & Compensation

• Competitive salary commensurate with experience
• Eligibility for performance-driven bonuses
• Flexible work environment with a blend of office and field-based responsibilities
• Opportunities for professional development and advancement
• Supportive company culture focused on collaboration and service

Owner Relations Manager Requirements & Qualifications

• Minimum 2 years of experience in property management, hospitality, or account management
• Strong interpersonal and communication skills, with a proven ability to build trust and manage expectations
• Proficiency in reviewing financial reports, budgets, and performance metrics
• Highly organized and detail-oriented with strong problem-solving abilities
• Ability to manage multiple owner accounts

Owner Relations Manager Preferred Background & Skills

• Experience managing client or owner relationships and building trust
• Strong negotiation and conflict resolution abilities
• Comfortable adapting to changing priorities and helping to buiild a culture of excellence

Owner Relations Manager Day-to-Day Responsibilities

• Serve as the main point of contact for property owners, providing regular updates and addressing concerns with professionalism and care
• Onboard new owners by setting clear expectations and coordinating property setup
• Build lasting, trust-based relationships to ensure satisfaction and drive retention
• Partner across teams to ensure properties meet quality standards and guest expectations
• Conduct regular property inspections and recommend upgrades or enhancements
• Stay informed on market trends, regulations, and opportunities to grow the owner portfolio

If you are passionate about relationship management and want to make a direct impact for both owners and guests, we encourage you to apply.