Patient Care Liaison - Emergency Department (20 hours Days)
@ LE001 Sturdy Memorial Hospital, Inc.Patient Care Liaison - Emergency Department (20 hours Days)
About the job
Sturdy Memorial Hospital provides quality healthcare. The Patient Care Liaison role supports patient comfort, advocates for patients, and enhances communication in the Emergency Department.
Requirements
- Assist in providing care to patients
- Excellent communication skills
- Adaptability and positive relationship building
- Customer service focus
- Understanding of quality improvement
Qualifications
- High School diploma or equivalent
- Ability to communicate with all ages
- Team-oriented mindset
- Customer-focused attitude
Full job description
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Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems.20 Hour: Days (9a-3p/9a-5p)
Required Skills/Qualifications/Training/Experience:
- Demonstrates the knowledge and skills needed to assist in providing care to patients.
- Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
- Must develop and maintain positive relationships across all areas of responsibility.
- Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.
Preferred Skills/Qualifications/Training/Experience: N/A
Educational Requirements:
- High School Graduate or equivalent
License/Certification: N/A
Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
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Salary Range: $19.85-$30.05-
Salary Range Details
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
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