Field Technician - Milwaukee, WI

@ Window Nation

Field Technician - Milwaukee, WI

Posted today

About the job

Window Nation has nearly 20 years of home improvement expertise, transforming homes with windows and doors. We value craftsmanship, teamwork, and growth, striving to be a leader in home improvement nationwide.

Requirements

2+ years experience measuring windows
2+ years installing windows or home projects
Valid driver’s license with clean record
Ability to operate ladders safely
High school diploma or GED

Qualifications

Proficiency with Microsoft Office
Experience with CRM or job systems
Knowledge of local permitting
Strong customer service skills
Detail-oriented and safety conscious

Full job description

Join a team where craftsmanship matters, your work is valued, and every project turns a regular space into a cherished home.

One Goal, One Passion – Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

As a Field Technician at Window Nation, you'll play a key role in ensuring customer satisfaction by providing precise project measurements and completing essential post-sale services. Your expertise and attention to detail will directly contribute to our reputation for outstanding quality and customer care. Our Field Technicians are the backbone of our installation operations and a key part of every homeowner's experience.

Core Role Responsibilities

Visit residential customer sites to measure each window, door, sliding glass door opening as needed
Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
Support pricing process by providing accurate measurements and assessments for labor/materials
Review installation project/process with customers
Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
Execute change order specifications
Maintain service parts inventory and equipment
Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
Fulfill service appointment specifications
Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
Maintain proficiency to do all tasks of the position.
Maintain a substantive knowledge of product, install techniques, and construction basics
Maintaining a driving record that meets company’s insurance standards
Ability to use an extension ladder in a safe manner to measure windows and perform services
Must be able to pass EPA certification and follow EPA Regulations
Knowledge of local permit/license/historical/HOA requirements

Basic Qualifications

High School Diploma, GED, or equivalent
2+ years professional experience measuring replacement windows
2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
Valid driver’s license with a clean driving record
Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.

Preferred Qualifications

Proficiency with Microsoft Office (Word, Excel, etc.)
Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
Comfortable using and navigating digital tools and iPad applications in the field
Knowledge of local permitting, licensing, or HOA requirements
Ability to safely operate ladders and hand tools and meet the physical demands of the role
Strong customer service mindset with a focus on quality, professionalism, and safety
Excellent time management and project coordination skills
Detail-oriented with a “get it right the first time” mentality

#LI-NB1

What We Offer:

Competitive pay
Bonus opportunities for eligible roles
Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
Paid time off
Growth opportunities within a rapidly expanding company
A supportive team culture where your contributions matter and craftsmanship is celebrated

Why Window Nation?

At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

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