Manager of Business Operations, Hospice

@ AccentCare, Inc.
AccentCare, Inc.accentcare,inc..com

Manager of Business Operations, Hospice

West Allis, WI
Posted 4 days ago

About the job

AccentCare is a purpose-driven hospice provider focusing on compassionate care and operational excellence. The role involves supervising staff, managing documentation, and maintaining licensing, with benefits like health coverage, 401(k), PTO, and professional growth opportunities.

Requirements

  • Bachelor's degree or equivalent
  • Experience in small business management
  • Excellent communication skills
  • Relationship-building skills
  • Knowledge of healthcare industry

Qualifications

  • Bachelor’s in health or related field
  • Experience in health/home care
  • Strong leadership skills
  • Ability to work with all levels
  • Team management experience

Full job description

Overview:

Business Operations Manager

Location: West Allis

Job ID: 78125

Remote/Virtual Position: No

Coverage Area: West Allis

Find Your Passion and Purpose as a Full-Time Business Operations Manager

Schedule: Monday to Friday 8am to 5pm

What You Need to Know:

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Business Operations Manager You Can Be

If you meet these qualifications, we would love to meet you:

  • Bachelor’s degree or equivalent work experience in the health and/or home care industry is required.
  • Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
  • Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
  • Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities:

  • Provide supervision for office employees (Team Assistant, Team Operations Coordinator and
    Receptionist).
  • Responsible for ensuring that required pre-billing documentation is submitted by field staff
    and uploaded by Team Assistants in a timely, efficient manner.
  • Assist the national office in maintaining hospice liability, property, fidelity, compensation,
    etc. insurance policies and packages; renewals annually.
  • Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
  • • Maintain the records for the hospice program office lease.
  • • Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Our benefits include:

  • Medical, dental and vision coverage
  • Paid time off and paid holidays
  • Professional development opportunities
  • Company-matching 401(k)
  • Flexible spending and health savings accounts
  • Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
  • Programs to celebrate achievements, milestones and fellow employees
  • Company store credit for your first AccentCare-branded scrubs for patient-facing employees
  • And more!
Why AccentCare?:

Greatest HealthCare Place to WorkGreatest Place to Work

Come As You Are

  • At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.
Posted Salary Range: USD $63,000.00 - USD $72,000.00 /Yr.
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