Member Service Representative

@ AtWork Group

Member Service Representative

Tallahassee, FL

Posted 3 days ago

About the job

Talquin Electric Cooperative provides utility services. The Member Service Representative role involves customer interaction, payment processing, and ensuring accurate service requests in a friendly environment.

Requirements

High school diploma or equivalent
Office experience preferred
Payment processing experience
Customer service skills
Strong communication skills

Qualifications

Valid driver’s license
Able to work weekdays
Live within 30 minutes
Pass background check
Good organizational skills

Full job description

Talquin Electric Cooperative is seeking a service-oriented Member Services Representative for its Quincy and Lake Jackson locations.

Qualifications and Skills:

High school diploma or equivalent required
At least one year of general office experience preferred
Experience processing, handling, and accounting for payments strongly preferred
Excellent customer service and interpersonal skills
Strong verbal and written communication skills
Professional, tactful, and service-oriented demeanor
Strong clerical, organizational, and recordkeeping abilities
Ability to accurately process payments and service requests
Strong attention to detail and commitment to producing accurate work
Ability to understand and follow policies, procedures, and detailed instructions
Ability to clearly explain policies, procedures, fees, and charges to customers
Comfortable working directly with the public in a professional office environment
Valid driver’ s license required
Must live within a 30-minute drive of a Talquin Electric office
Must pass a pre-employment physical, drug screening, and background check
Must be available Monday through Friday from 8: 00 a.M. To 5: 00 p.M.

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