Controls Engineer Technical Support (Nights)
@ Dematic Corp. (ILD-US)Controls Engineer Technical Support (Nights)
About the job
Dematic provides material handling solutions. The Controls Engineer role in Technical Support focuses on troubleshooting PLC and system issues, supporting customers remotely, and traveling to client sites.
Requirements
- Bachelor's Degree
- 2+ years customer support experience
- Experience with Allen Bradley Logix PLC
- Controls hardware troubleshooting
- Travel 20-30%
Qualifications
- Related field experience
- Strong troubleshooting skills
- Customer service orientation
- Willingness to travel
- Experience with Siemens/Modicon PLC a plus
Full job description
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will do in This Role:
- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
- Provides troubleshooting expertise to Dematic's customers
- Travel between 20-30% to different customer locations which may include weekends and overtime
What We are Looking For:
- Bachelor's Degree
- 2+ year's experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus
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