Global Field Quality Performance Analyst

@ Stellantis
Stellantisstellantis.com

Global Field Quality Performance Analyst

Auburn Hills, MI
Posted 4 days ago

About the job

Join Stellantis' Global Quality team as a Field Quality Performance Analyst, focusing on performance data, insights, and continuous improvement to enhance quality and customer satisfaction worldwide.

Requirements

  • Data analysis skills
  • Performance reporting experience
  • Strong analytical mindset
  • Ability to interpret trends
  • Knowledge of quality metrics

Qualifications

  • Bachelor's degree in related field
  • Experience in automotive quality
  • Proficiency in analytics tools
  • Strong communication skills
  • Detail-oriented

Full job description

The Global Stellantis Quality organization is seeking a highly analytical and results-oriented Field Quality Performance Analyst to join the Global Field Quality Performance & Intelligence team. The overall objective is to support the delivery of clear, accurate, and actionable field quality performance insights, enabling the organization to understand trends, identify key drivers, and drive improvement in quality performance, warranty cost, and customer satisfaction.

Key Responsibilities:

Deliverables of the function include on-time and effective delivery of:

· Field quality performance data and reporting, including Months‑in‑Service (MIS) indicators, warranty spend, inflow/outflow, and issue tracking data

· Standardized analytics and reports to support consistent visibility of performance across regions, plants, and products

· Actionable insight explaining performance evolution, including what changed, why performance is improving or deteriorating, and expected impact

· Clear identification of performance drivers, isolating key contributors by region, plant, product and subsystem

· Preparation of reporting materials and data inputs for governance forums (weekly KPI reviews, SLT, BoD, etc…)

Support continuous improvement of reporting tools, data flows, and analytics processes, helping increase efficiency and data reliability.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

    • An employer match on contributions to your 401k, Roth, and Catch-Up plans
    • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

    • Tuition reimbursement
    • Student loan refinancing programs
    • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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