Salesforce Center Of Excellence (CoE) Lead

@ PB consulting
PB consultingpbconsulting.com

Salesforce Center Of Excellence (CoE) Lead

Miami Beach, Florida
Posted today

About the job

The company specializes in Salesforce solutions, focusing on architecture, governance, and platform operations. The role involves leading teams, defining strategies, and ensuring best practices in a multi-cloud environment to drive innovation and compliance.

Requirements

  • Proven experience leading Salesforce teams
  • Enterprise-scale Salesforce experience
  • Hands-on multi-cloud implementation
  • Knowledge of Salesforce architecture
  • Vendor and budget management

Qualifications

  • Salesforce certifications preferred
  • Experience designing complex architectures
  • Knowledge of security and compliance
  • Strong leadership and communication skills

Full job description

Primary Responsibilities
  • Lead and mentor Salesforce teams, architects, developers, administrators, and technical resources.
  • Define and execute the Salesforce Center of Excellence strategy, roadmap, governance, and operating model.
  • Establish enterprise standards for Salesforce architecture, development, security, integration, data, and platform operations.
  • Provide technical leadership across multi-cloud and/or multi-org Salesforce environments.
  • Ensure Salesforce solutions are scalable, secure, maintainable, and aligned with enterprise architecture standards.
  • Partner with business and technology leaders to translate business priorities into Salesforce platform strategy and investment plans.
  • Establish governance processes covering architecture reviews, development standards, release management, security, and platform adoption.
  • Oversee external vendors, partners, Statements of Work (SOWs), budgets, and delivery performance.
  • Monitor platform risks, technical debt, operational performance, and compliance requirements.
  • Define and track KPIs, SLAs, platform health, delivery metrics, and governance effectiveness.
  • Drive continuous improvement, standardization, automation, and adoption of Salesforce best practices.
  • Communicate Salesforce strategy, roadmap, risks, and investment requirements to executive and technical stakeholders.
Required Skills
  • Proven experience leading Salesforce teams and technical resources.
  • Strong experience with enterprise-scale Salesforce environments.
  • Hands-on experience with multi-cloud and/or multi-org Salesforce implementations.
  • Strong knowledge of Salesforce architecture, governance, security, integrations, and platform operations.
  • Experience establishing and enforcing Salesforce governance frameworks, standards, and best practices.
  • Experience managing vendors, SOWs, budgets, delivery timelines, and performance.
  • Strong understanding of Salesforce platform strategy, roadmap planning, and technical risk management.
  • Excellent leadership, stakeholder management, communication, and executive presentation skills.
Preferred Qualifications
  • Advanced Salesforce certifications and/or Salesforce Architecture credentials.
  • Experience designing and governing complex Salesforce enterprise architectures.
  • Experience across multiple Salesforce clouds and products.
  • Familiarity with enterprise security, compliance, DevOps, integration, and data governance practices.
  • Experience operating or scaling a formal Salesforce Center of Excellence (CoE).
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