Client Support and Scheduling Coordinator

Client Support & Scheduling Coordinator

Huntersville, NC (Onsite)

$20–$23/hr

3pm–11pm - Monday–Friday

We are seeking a detail-oriented Client Support & Scheduling Coordinator to join our fast-growing team. This fully onsite role combines customer support, scheduling, administrative work, data entry, and written communication in a collaborative, high-accountability environment.

Key Responsibilities

• Handle high-volume inbound and outbound phone activity
• Complete accurate data entry, reporting, and administrative tasks
• Communicate professionally via email and written correspondence
• Follow detailed procedures and agency-specific guidelines
• Maintain accuracy in scheduling, documentation, and reporting
• Work closely with team members to ensure quality service and results

Qualifications

• Strong written and verbal communication skills
• Detail-oriented with excellent organizational abilities
• Comfortable working in a structured, process-driven environment
• Receptive to coaching and constructive feedback
• Ability to learn and follow multiple sets of procedures
• Team-focused, professional, and dependable
• Prior customer service, scheduling, call center, or administrative experience preferred

Training & Growth

• Comprehensive training program (3 weeks)
• Typically 6 weeks to become fully comfortable in the role
• Temp-to-hire opportunity with potential conversion in 3–4 months
• Multiple openings available due to company growth

Client Support and Scheduling Coordinator