Assistant General Manager
@ GoodwinRecruitingAssistant General Manager
About the job
A leading hospitality group in Chagrin Falls, Ohio, seeks an Assistant GM to deliver excellent guest experiences, lead teams, and foster a positive culture in a dessert-focused environment.
Requirements
- Previous supervisory or management experience
- Ability to work flexible schedule including weekends
- Strong organizational and problem-solving skills
- Excellent communication abilities
Qualifications
- Experience in hospitality or retail
- Proficiency with POS and scheduling software
- High emotional intelligence
- People-first approach
Full job description
Assistant General Manager – Columbus, OH
A leading hospitality group is seeking an assistant general manager to help deliver outstanding guest experiences and team development within a popular dessert-focused environment. This is an opportunity to join a supportive team where you’ll have a visible impact, develop as a leader, and contribute to a positive culture.
Assistant General Manager Benefits & Compensation
- Competitive hourly rate plus monthly bonus potential
- Comprehensive health, dental, and vision insurance
- Paid time off and paid volunteer day
- 401(k) with company match
- Paid sabbatical after three years
- Employee discounts
Assistant General Manager Requirements & Qualifications
- Previous experience in a supervisory, leadership, or management role within hospitality or retail
- Ability to work a flexible schedule including weekends and peak shifts
- Strong organizational and problem-solving skills
- Excellent communication abilities
Assistant General Manager Preferred Background & Skills
- Proficiency with POS systems, scheduling, and inventory software
- High emotional intelligence and people-first approach
- Experience managing opening, closing, or peak during high guest volume
Assistant General Manager Day-to-Day Responsibilities
- Lead, coach, and motivate a diverse team to uphold high service standards
- Oversee daily operations including scheduling, inventory, cash handling, and shop organization
- Ensure exceptional hospitality and guest satisfaction at all times
- Maintain safety, sanitation, and cleanliness standards
- Manage opening and closing shifts, especially during busy periods
- Foster community engagement and ensure a welcoming, inclusive environment
If you thrive in a hospitality-driven leadership role and enjoy building lasting relationships with both guests and team members, we encourage you to apply.
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