Billing Specialist

Location: Yardley, PA (hybrid)

About the role

This is a global Billing Specialist role within the Global Finance Services team. You will help support the end-to-end Order to Cash process, with responsibility for accurate client billing, project setup and maintenance, account reconciliations and project reporting.

Working across a global environment, you will collaborate with local Finance teams and other team members to ensure billing activities are completed following contract terms, agreed timelines and Service Level Agreements.

You will also support the transition and standardisation of processes into the Global Finance Services team. Additionally, you will maintain financial controls and compliance and contribute to continuous improvement projects that enhance the efficiency and quality of our billing operations.

You will report to a Billing Supervisor. Hybrid working arrangements (2 days per week in office) are in place.

Responsibilities

• Participate in the handover of processes between the central OTC and local finance teams through Standard Operating Procedures (SOPs) documentation, knowledge capture and knowledge transfer.
• Create accurate client invoices in compliance with contract terms and billing schedule.
• Meet calendar deadlines to ensure all billing is processed.
• Reconcile activity on client accounts to understand historical invoicing against modifications of a contract
• Setup and maintain projects in ERP systems to support future invoicing and revenue accounting.
• Run and distribute project reports within agreed time frame, prepare final project reconciliations and close project records as advised by the customer.
• Collaborate with other finance teams to support the order-to-cash process.
• Contribute to continuous improvement projects in the organization.
• Ensure compliance with internal finance policies and external statutory regulations.
• Apply our internal control environment (SOX or otherwise) to the Order to Cash function.

About you

• Customer service focus with commitment to building professional, responsive relationships.
• Enthusiastic and proactive approach; foster collaborative working relationships in all situations.
• End-to-end Order to Cash & Project Finance process experience.
• Willing to work in a "hands-on" manner to ensure that all tasks are achieved by the team.
• The ability to identify opportunities for process improvement.
• Deliver tasks in an organised way, responsive to priorities.
• Can assimilate large amounts of information quickly and interested in rapid learning.
• Strong analytical skills.
• Complex billing experience required

About Inizio

At Inizio, we're a global team motivated by a shared purpose: to reimagine health.

Formed in 2022, we unite decades of experience and expertise with data, technology, and AI to create tailored solutions that drive Intelligent Commercialization™ at every stage of the journey - from discovery to post-launch.

Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and accomplish meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should excel. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make change happen. We value your individuality, support your development, and celebrate your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications. We consider them regardless of race, color, religion, or belief. We also consider them regardless of gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, and physical or mental disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions at Inizio are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices.

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