Retail Inventory Management Dealer Advisor Bilingual English/Spanish
Stellantis · Auburn Hills, MI
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Retail Inventory Management Dealer Advisor Bilingual English/Spanish
@ StellantisRetail Inventory Management Dealer Advisor Bilingual English/Spanish
About the job
Join Stellantis as a Bilingual Retail Inventory Management Dealer Advisor supporting over 2800+ dealers with ARO system guidance, stocking, compliance, and troubleshooting to ensure efficient inventory management and dealer success.
Requirements
- Bilingual English/Spanish
- Experience in inventory support
- Knowledge of ARO systems
- Customer service skills
- Team collaboration skills
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Problem-solving ability
- Customer-focused attitude
- Ability to work in a team
Full job description
There are 2800+ dealers enrolled in ARO. The ARO Dealer Advisor provides direct support to Stellantis dealers enrolled in Mopar's Automatic Replenishment Order (ARO) program. This role is responsible for assisting dealers with Best Stocking Level (BSL) approvals, understanding ARO order logic, improving Off Shelf Fill (OSF), and maintaining overall compliance with ARO system requirements. Advisors help optimize dealer inventory, troubleshoot ARO behaviors, and serve as the primary resource for ARO related guidance.
Key Responsibilities:
- Provide daily support to dealers on ARO ordering logic, BSL approval workflows, and OSF improvement strategies.
- Assist dealers with navigation and use of DealerCONNECT ARO tools, reports, and system messages.
- Troubleshoot stocking discrepancies, demand patterns, and order generation behaviors.
- Collaborate with internal Mopar teams including ICT, Operations, Pricing, and Finance when issues require escalation.
- Participate in dealer onboarding, training, and system activation for new ARO participants.
- Monitor dealer compliance and identify improvement opportunities.
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.