AV Field Service Engineer

@ Latitude Inc

AV Field Service Engineer

Posted 9 months ago

This job is still taking applications, but it's been up a while.

About the job

Join our team as an AV Field Service Engineer providing technical support, installation, troubleshooting, and maintenance for AV systems ensuring top performance and customer satisfaction.

Requirements

Technical expertise in AV systems
Strong problem-solving skills
Customer service focus
Experience with audiovisual equipment
Ability to work in field environments

Qualifications

Relevant technical certifications
Experience in AV industry
Good communication skills
Driver's license preferred

Full job description

Overview:

We are seeking an experienced and customer-focused AV Field Service Engineer to join our team. This role is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for audiovisual (AV) systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to deliver outstanding customer service in dynamic field environments.

Responsibilities:

Install, configure, test, and commission AV systems including displays, projectors, control systems, conferencing systems, audio equipment, and video distribution.
Provide on-site troubleshooting, diagnostics, and repairs for AV equipment and integrated systems.
Perform routine maintenance, system updates, and calibration to ensure optimal performance.
Collaborate with project managers, engineers, and clients to support installation and service activities.
Document service activities, system configurations, and updates in company service management tools.
Train and support end-users on AV systems and functionality as needed.
Maintain knowledge of AV industry trends, emerging technologies, and manufacturer product updates.
Ensure compliance with safety, quality, and company standards while on client sites.

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