Automotive Service Writer | $80K-$120K + Paid Benefits - 2173
$80,000 - $120,000 Salary | Monday-Friday | Full Benefits
If you're an experienced Service Advisor who knows how to build trust, drive sales, and deliver an exceptional customer experience, this opportunity deserves your attention.
We're partnering with a well-established, 4.8-star rated, high-volume automotive repair facility that services 60-75 vehicles per week and has built a strong reputation through quality work, modern technology, and a positive team culture.
This is a salaried position with no commission headaches, strong benefits, and a leadership team that values professionalism, training, and long-term success.
Key Highlights
- $80,000 - $120,000 annual salary
- Monday-Friday schedule
- 100% employer-paid individual health insurance
- Paid uniforms
- Established shop with consistent vehicle volume
- 4.8-star customer rating
- Modern systems including Tekmetric, Steer, and digital inspection tools
- Positive, team-focused culture
- Stable operation with experienced technicians and advisors
How to Apply (Important)
We move fast — and so should you.
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)
After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.
What You'll Do
- Serve as the primary point of contact for customers
- Build relationships and create exceptional customer experiences
- Present maintenance and repair recommendations with confidence
- Manage repair orders from check-in through delivery
- Communicate effectively with technicians and customers
- Help maintain strong average repair order performance
- Support customer retention and long-term business growth
- Utilize shop management, digital inspection, and customer communication software daily
What We're Looking For
- Minimum 6 years of customer service experience
- Proven Service Advisor or Service Writer experience preferred
- Strong communication and relationship-building skills
- Ability to educate customers and close recommended services
- Track record of maintaining strong average repair order performance
- Organized, professional, and customer-focused mindset
- Ability to thrive in a fast-paced environment
About the Shop
This is a busy, well-equipped automotive repair facility featuring:
- 10 service bays
- 10 lifts, including an alignment rack
- Approximately 60-75 vehicles serviced weekly
- Average repair orders of $750-$800
- 4.8-star customer rating
- Tekmetric Shop Management System for workflow management, repair orders, and customer invoicing
- Tekmetric Digital Vehicle Inspections (DVI)
- Steer CRM for customer relationship management
The team believes in rewarding success and maintaining a positive workplace. When goals are achieved, employees enjoy team dinners, outings, and recognition for their contributions.
Benefits
- 100% paid individual health insurance
- Paid time off
- Up to 52 additional PTO hours annually through training completion
- Paid uniforms
- Dental and vision coverage available
- Ongoing training opportunities
- Stable, full-time employment
If you're a seasoned Service Advisor who knows how to create loyal customers, drive revenue, and contribute to a winning culture, we want to hear from you.