IS Support Services Associate
@ BHS Baptist Healthcare SystemIS Support Services Associate
About the job
Baptist Health delivers healthcare services in Corbin, KY. The IS Support Services Associate provides technical support to staff, ensuring system availability and supporting patient care across hospital, clinics, and remote sites.
Requirements
- Six-month related IT experience
- Associate degree in related area
Qualifications
- Ability to support hardware/software
- Good communication skills
Full job description
Summary
Job Description:
Baptist Health is looking for an IS Support Services Associate to join our team in Corbin, KY!
Provides highly responsive first and second-tier IT support to staff within the hospital, physician practices, and other related healthcare facilities within the market. Support scope includes but is not limited to computer hardware and related equipment, general software and application installation and support, and
some clinical application and hardware support. Coordinates with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability, and ultimately support patient care.
Support oversight includes users and equipment in the following locations:
• Main hospital campus
• Associated clinical and support facilities in the surrounding market, often off of the main hospital campus, such as diagnostic centers, surgery centers, labs, etc.
• Baptist Health Medical Group physician practices and remote clinic locations
• Remote support for work-from-home Baptist employees within the market
• Collectively, this often includes a large geographical area within the counties surrounding the main hospital. Both remote and on-premise support may be in scope
Qualifications:
Associate degree in related area or six-month related experience in lieu of degree.