Software Development Manager

@ Amazon

Software Development Manager

Seattle, WA

Posted 1 day ago

About the job

Amazon seeks a Software Development Manager to lead teams building high-availability solutions for customer service. Focus on technical vision, architecture, mentoring, and enhancing customer and agent experiences in a fast-paced environment.

Requirements

Leadership experience
Software development skills
Scalable system design
Mentoring engineers
Data-driven decision making

Qualifications

Bachelor's degree
Experience in large-scale systems
Strong communication skills
Previous management experience

Full job description

Amazon is seeking a Software Development Manager to lead engineering teams building scalable, high-availability solutions that power Amazon Customer Service for its global retail business. In this role, you will own the technical vision, architecture, and delivery of services that enhance customer and agent experiences. You’ll mentor engineers, drive engineering best practices, and partner with product and operations stakeholders. You will use data, experimentation, and automation to improve performance, reliability, and quality in a fast-moving, customer-obsessed environment.

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