Reservations Agent Full Time

@ fourseasons
fourseasonsfourseasons.com

Reservations Agent Full Time

Posted 2 weeks ago

About the job

Four Seasons Hotels & Resorts, recognized as a top employer, offers luxurious hospitality experiences worldwide. The Denver location emphasizes personalized service, creating memorable guest stays. We promote a positive culture and career growth, seeking dedicated team members to uphold our standards.

Requirements

  • Customer service experience
  • Working under pressure
  • Attention to detail
  • Flexible schedule
  • Effective communication

Qualifications

  • Legal work authorization
  • Fluent in English
  • Previous reservation experience
  • Ability to work weekends and holidays

Full job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Four Seasons Hotels & Resorts, Employer of Choice
 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.
Four Seasons Hotels & Resorts is FORTUNE Magazine’s “100 Best Companies to Work For,” a recognition earned since the survey’s inception in 1998.
Four Seasons Hotel Denver
Located in the heart of Denver’s theatre district, the Hotel offers 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated, progressive steakhouse, EDGE; a luxury spa and salon; and a rooftop oasis with pool.
Four Seasons Hotel Denver is honored to be recognized AAA Five Diamond since 2015. 
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.
Reservations Agent, Full-Time
Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests.  To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem solving skills.
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits
  • Hourly Rate: $20.23 + Commission
  • Medical, dental, and vision insurance
  • Paid Time Off and Paid Holidays
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Discounted RTD Flex Pass and subsidized parking
  • Complimentary meal prepared by the culinary team
  • Anticipated to hire someone by August 3, 2026
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

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