5180 Montville Dr., Medina, OH 44256

AUTOMOTIVE SERVICE ADVISOR

High Earning Pay & Great Work Atmosphere!

$65,000 - $110,000+ a Year + Great Benefits!

Auto Service Dept., Retail, or Mechanic Experience Preferred

Those with Service Dept. Experience in RV, Auto, Motorsport, Powersport, or Marine Dealership Settings are Encouraged to Apply!

Ken Ganley Nissan is HIRING NOW for talented, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Successful Service Advisors are ambitious problem-solvers and skilled multi-taskers who thrive in a fast-paced environment.

Previous Service Advisor, Service Dept., Warranty / Insurance Adjuster experience is a plus! Ideal candidates will be ready to hit the ground running! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven with prior experience – We want to hear from you! This is a great opportunity to earn what you deserve!

We Offer:

• $65,000 - $110,000+ annual income potential (base + bonuses)
• Weekly and monthly performance bonuses!
• Health, Dental, Vision, and Life Insurance
• Paid vacation and holidays
• 401(k) Retirement Plan
• Short term and long-term disability insurance
• Closed on Sundays
• Employee discounts on vehicles and service
• Career advancement opportunities – Our supportive management team will train you to succeed and advance!
• A positive and professional team environment

Key Responsibilities:

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to assure all concerns are addressed
• Provide a completely satisfied customer experience

What We’re Looking For:

• Previous Service Advisor experience is preferred
• General knowledge of vehicle mechanical operations is preferred
• CDK experience a plus!
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Valid driver's license and good driving record
  

We are an Equal Opportunity Employer