Operations Support Specialist - Berlin Ophthalmology

@ 100 UVM Medical Center
100 UVM Medical Center100uvmmedicalcenter.com

Operations Support Specialist - Berlin Ophthalmology

Berlin, VT
Posted 4 days ago

About the job

UVMMC Ophthalmology Berlin provides eye care services. The Operations Support Specialist leads staff, manages clinic operations, and enhances patient experience.

Requirements

  • Experience in healthcare setting
  • Team leadership skills
  • Problem-solving abilities
  • Customer service skills

Qualifications

  • Associates Degree in Business
  • Relevant healthcare experience
  • Strong communication skills

Full job description

Building Name: UVMMC - Ophthalmology Berlin

Location Address: 58 East View Lane, Berlin Vermont

Regular

Department: Eye Center – Central Vermont

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Day

Primary Shift: -

Weekend Needs: None

Salary Range: Min $25.04 Mid $30.76 Max $36.48

Recruiter: Naomi Kpesse

JOB DESCRIPTION:

The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.                                                                                                                                                                                                                                                                     

This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.
 

EDUCATION:

Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

EXPERIENCE:

Minimum of one year of experience in a relevant healthcare setting.

This is a bargaining union position.
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